How do I create an account?
Click "Create an Account" at the top of the site to enter your name,email address and password. Log in to your account by email address and password.
How to custom unique backdrops?
It’s easier to have your own special backdrop based on your thoughts,
including the colors,size,font,name and more things can be customizable.
STEP 1: Select the items in the Custom Backdrops collection
and place the order.
STEP 2: Choose the size you want and upload your picture.
Can I cancel my order?
We often start processing your items within 24 hours of receiving your order. If you want to cancel the order, please email us, we will try to cancel the order for you, but our cancellation policy has some restrictions. If your items have been shipped, printed by the vendor, or have been sent to the proof of the print backdrop, unfortunately, the order can not be canceled.
If you choose to continue to cancel the order, you will need to pay 25% of the order amount for the printed item as cancellation fee.
How do I edit my account information?
Click "Sign in" at the top of the site to log in to your account and add or modify your address information in "View Addresses"
How do I reset my password?
Click "Sign in" at the top of the site, click "Forgot your password?" Under the login box, enter your email address, we will send an email to help you reset your password.
How do I use a coupon?
After adding the products to shopping cart, click the link "Cart" at the top of this website to view your shopping cart and click the "CHECKOUT" button. On the right side of the checkout page, you'll see a box where you can enter your coupon code.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.